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topi GmbH is a Berlin-based company financed by well-known investors. We offer highly innovative payment methods for the B2B sector which makes it much easier for merchants and OEMs, as well as their business customers, to do business than before.

With topi, business customers can pay selected merchants easily, quickly and securely. We currently offer the option to rent or to pay now. We only process the payment, you continue to receive your goods directly from the retailer you trust. You can decide whether you want to rent or buy each individual product in your shopping cart.

topi does not have any requirements regarding the age of the company, the size of the contract or the number of objects - anything is possible! Whether you are a freelancer, a commercial enterprise, a start-up or a medium-sized company — we’ve got you covered. The important requirement is that they are business customers based in the EU. Delivery is made to all EU countries as well as Switzerland and the UK.

Renting allows you much more leeway in your budget. You avoid high one-off costs because you can conveniently pay for the use of your equipment on a monthly basis.

When calculating the monthly rental payments, we include the value that your device will still have at the end of the rental period. This means that if you regularly upgrade your device after 36 months, you will oftentimes pay less overall with the rental than you would with a direct purchase.

The beauty of renting is that rental installments reduce your taxable profit in full (OpEx). This is because they are considered operating expenses under current costs. When you buy, it's quite different. When you buy, your equipment becomes part of your fixed assets as an investment (CapEx) and can only depreciate over time.

With topi, there are no hidden costs and no cancellation period at the end of your contract. You only get charged for what was agreed at the start. We are happy to leave the small print to others.

During the rental period, your equipment is protected by a warranty. This means you have the flexibility to decide whether you want to take out additional insurance for any damage not covered by the warranty.

Would you like to keep the equipment after the end of the rental period? No problem. You always have the choice to upgrade the device at the end of the term, return it or buy it.

All devices are brand new. We do not rent out used equipment. You will receive your equipment from a retailer you trust, while we take care of the financing.

With topi, you can easily determine when to renew your equipment (e.g. every 3 years for laptops). This way, you and your employees will never again have to struggle with outdated equipment.

Effortlessly view and organize all your rented devices in the topi Portal.

We will gladly take back your old equipment at the end of its service life. Instead of gathering dust at your premises or being raffled off in tombolas, they become part of the circular economy. In this way, you help by saving raw materials and electronic waste to reduce the burden on the planet a little bit.

Once you have registered, you can checkout with topi at any time and without any additional steps. Quickly, conveniently and securely. Registration only takes a moment and is 100% digital.

The old equipment is professionally refurbished, reused or recycled in an environmentally friendly way. This makes renting not only cheaper but also more environmentally friendly and resource-saving than buying.

After return, each device undergoes professional data erasure in accordance with NIST (National Institute of Standards and Technology) guidelines.

With topi, all devices such as laptops, smartphones and tablets can be rented. In addition, any accessories such as protective cases, keyboards, etc. can also be rented.

topi is partnering with several leading IT retailers and system houses such as Cyberport, OFFICE Partner, COMSPOT, Implement-IT in Germany, and McSHARK in Austria. However, if you work with another retailer or system house you trust, just reach out to us directly and we will set up the rental option with your existing partner in no time.

That depends on which and how many devices you rent. However, our costs are always 100% transparent and there are no hidden costs.

We currently offer terms of 24 and 36 months. 12 Month terms will be available in the near future. We usually rent smartphones, tablets and Windows laptops for 24 months. MacBooks are usually rented for 36 months.

No problem! For these devices, the direct purchase option is automatically selected. For all other devices, the rental option is offered as standard. Even then, you are free to choose the direct purchase option if you prefer. The beauty is that it all takes place in the same checkout. So you don't have to leave the purchase screen and can go straight to the checkout with everything in your basket.

Yes! Simply log-in to the topi Portal and you can access and manage all your rented devices

You have three options at the end of the term:
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1. Upgrade: You send the device back to one of our partners, choose a new device and get it delivered as usual.
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2. Return: You end your rental and send the device back to one of our partners.
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3. Buy: You buy the device at a price that we agree with you at the end of the contract.

But don't worry, we'll get back to you in good time before the end of the term. Then you can take your time to decide which of the three options to choose.

It couldn’t be easier. You simply return your equipment to the partner from whom you received it. The devices will then be reconditioned by our partner and resold in the spirit of a circular economy in order to be as resource-saving and environmentally friendly as possible.

Normal wear and tear is perfectly acceptable. However, the device must function properly, have the ability to charge, and the screen must be intact. We recommend using a cover and a protective film. Taking out insurance for self-inflicted damage is also a good idea.

For the return shipment, the devices must be packaged in such a way that they are not damaged during transportation. In most cases, the original packaging offers the best protection, but can also be replaced by an equivalent. The original box therefore does not have to be kept or returned.

Once you have decided to rent a device, we buy the device for you. You get full right of use for the complete rental period while topi remains the owner during this time. If you like, you can purchase the unit at the end of the rental period and become the owner yourself. If you have any questions, please contact our support team at support@topi.eu.

We are feverishly working on an early upgrade function. This means you will soon be able to exchange your equipment for another one for a fee before the end of the rental period. If you have any questions, please contact our topi support team at support@topi.eu.

If you would like to end the rental before the end of the contract period, please contact our customer service (support@topi.eu) and we will try to find a suitable solution.

Registration usually takes no more than a few minutes. In a few exceptional cases, the process may take a little longer.

Absolutely. Data protection is of course at the top of our priority list. We are DSGVO compliant. We follow a "privacy by design" approach, which means we can guarantee the highest security standards when building our technical infrastructure. With the help of our data protection officer, we remain focussed on the very highest data protection standards when selecting our partners.

Absolutely. We only ever collect the amount due and will therefore never owe you any money.

Currently, topi accepts payments by SEPA direct debit mandate, which can be created with your bank details in the digital registration process. Our payment providers GoCardless and Stripe then automatically collect the payments on a monthly basis. For assistance, please contact support@topi.eu.

No, you simply pay conveniently in monthly rental installments.

Your first rental payment is not due until you have received your device. From then on, the rent is automatically collected on a monthly basis. For direct purchases, the amount is collected as soon as the equipment has been shipped.

GoCardless and Stripe are topi's payment service provider that collect payments on behalf of topi.

You will receive the units as usual from your trusted dealer. The units will be shipped as soon as they are available. Normally, the parcel carrier will deliver your units after a few days. If you have any questions, please get in touch with your contact person. The contact person will be displayed on the topi platform next to the offer. However, you will find out when and if the units are available when you place your order.

Unfortunately, due to the worldwide supply bottlenecks, there are often waiting times for electronic devices at the moment. To ensure you receive your equipment as quickly as possible, order items are shipped in several deliveries as soon as they become available.

If you have any questions about the delivery, please contact your trusted retailer directly. topi only takes care of the financial processing and unfortunately has no influence on the delivery.

You conclude the contract conveniently online. When your equipment is shipped, you will receive the terms and conditions and invoices applicable to the purchase or rental. This means you always have all the required documents at hand for accounting purposes.

An invoice is issued at the beginning of the contract period for all equipment ordered. If you need additional invoices, please contact us at any time at support@topi.eu.

For all product related questions, please contact the retailer directly. For all payment related questions, please contact topi at support@topi.eu.

All devices rented through topi include a warranty for the entire contract period. This covers all damage, provided it is not self-inflicted. With topi Care and topi Care+, we offer an optional repair service and replacement devices for any self-inflicted damage, for example if you drop the device or spill something. If you have any questions, our customer service is happy to help you at support@topi.eu

Please always contact us if you need a repair to ensure that it is carried out by an authorised dealer. It does not matter whether it is a warranty case or whether you have topi Care or topi Care+. We will coordinate the repair conditions directly with the dealer for you.

Again, topi recommends that you take out insurance. In case of loss or theft, please contact the topi support team (support@topi.eu) immediately. topi will then try to find a mutual solution. Basically, you are obligated to return the rental device in proper condition at the end of the rental period.

If you have any further questions, comments or suggestions, please contact our support team at support@topi.eu.

topi Care takes effect when the warranty is not applicable. This includes situations such as accidentally dropping the device or spilling something on it.

You can get topi Care for MacBooks, iPhones, iPads, Apple Watches and laptops, smartphones, tablets and screens from other manufacturers.

You are entitled to an unlimited number of repairs over the entire rental period.

A repair case with topi Care is very simple. You can either bring your defective device directly to a branch of the authorised seller from whom you purchased your device or send it by post. The terms of repair will then be agreed with us directly by the retailer.

topi Care pricing depends on the model of your device.

Self-inflicted damage typically includes accidents such as dropping your device, spilling liquids on it, or any other non-intentional actions that result in damage. Manufacturer defects are not considered self-inflicted damage and is covered by the extended warranty.

You can select topi Care individually for each device in topi Check-out.

In the event of a claim, the deductible amounts are as follows: €79 for an iPhone, €49 for an iPad, €149 for a Mac and €49 for an Apple Watch; €149 for laptops, €79 for smartphones, €49 for tablets and €49 for screens from other manufacturers.

Yes. You must continue to pay the monthly rental price for your device.

topi Care is bound to the term and tenure of your rental unit. Should you decide to return a rental unit earlier or upgrade, topi Care will automatically be cancelled for the affected unit.

The authorised seller will inform topi about the repair. There is no action needed on your end!

If you have any questions, comments or suggestions, please feel free to contact our support team at support@topi.eu. We will get back to you as soon as possible.

topi Care+ lets you either repair or replace your device for any self-inflicted damage.

You can get topi Care+ for MacBooks, iPhones, iPads, Apple Watches and laptops, smartphones, tablets and screens from other manufacturers.

topi Care+ pricing depends on the model of your device.

Self-inflicted damage typically includes accidents such as dropping your device, spilling liquids on it, or any other non-intentional actions that result in damage. A self-inflicted damage does not include manufacturer defects.

You are entitled to 2 device replacements every 12 months and an unlimited number of repairs over the entire rental period. Those replacements do not accumulate over the tenure, e.g. if you did not claim any replacement in year 1, you cannot claim 4 replacements in year 2.

You can decide whether you want to replace the device or use one of your unlimited repairs. It's important to note that in certain cases, we may exercise our discretion to switch from a repair to a replacement if the cost of repairing the device exceeds the expense of replacing it.

The preparation of an offer to replace is always carried out in cooperation with topi. The device can be a new or a "like new" refurbished device. If the same device is not available, a device can be offered, for example, in a different color or, if not possible, in the next higher product specification (e.g. 256 GB instead of 128 GB). If the model is generally not available, we will offer the next better model.

A confirmation and new order by topi usually takes place within 24-48 hours. In exceptional cases, e.g. if a new device is not available, longer waiting times are possible.

Please reach out to support@topi.eu, and we can get you repair or replacement started.

In the event of a claim, the deductible amounts are as follows. For a replacement: €129 for an iPhone, €99 for an iPad, 79€ for an Apple Watch and €199 for a MacBook. For a repair: €79 for an iPhone, €49 for an iPad, €49 for an Apple Watch and €149 for a MacBook. You will also be responsible for any shipping costs.

topi Care+ is bound to the tenure and term of your rental unit. Should you decide to return a rental unit earlier or upgrade, topi Care+ will automatically be cancelled for the affected unit.

If you have any questions, comments or suggestions, please feel free to contact our support team at support@topi.eu. We will get back to you as soon as possible.